Shipping policy
At Cook Warriors™, a trademark of VORVN Ltd., we are committed to delivering your order quickly, securely, and globally. This Shipping Policy outlines how we process, ship, and manage all orders so you can shop with complete confidence.
Global Shipping with Trusted Partners
Cook Warriors™ products are distributed worldwide under the operational management of VORVN Ltd., leveraging Fulfillment Bridge as our official logistics and fulfillment partner.
Depending on your location, your order will be dispatched from one of our regional fulfillment centers in:
- United Arab Emirates (UAE)
- United Kingdom (UK)
This global infrastructure allows us to deliver faster and reduce customs delays for international customers.
Please note: We currently do not ship to Germany due to customs restrictions affecting customer experience.
Order Processing & Fulfillment
- Processing Time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Once processed, you will receive a shipping confirmation email with tracking details.
- Orders may ship in multiple parcels if fulfilled from different locations.
Eggscalibur Express Delivery
For Eggscalibur orders, estimated transit time after dispatch is 2–4 business days to Bahrain, Kuwait, Qatar, Saudi Arabia and the UAE, and 5–8 business days to other destinations we serve. Please allow an additional 1–3 business days for order processing.
Other Products: Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–14 business days |
| Europe (excluding DE) | 7–14 business days |
| Asia-Pacific | 7–14 business days |
| Middle East | 7–10 business days |
| Rest of World | 10–20 business days |
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak shipping periods.
Shipping Costs
- Eggscalibur-only orders have a flat express shipping fee of $14 USD per order to every destination we serve, including Bahrain, Kuwait, Qatar, Saudi Arabia and the UAE. There are no free-shipping zones for Eggscalibur.
- For other products or mixed orders, shipping charges are calculated at checkout based on the items and destination.
Customs, Duties & Taxes
- Eggscalibur ships Delivered Duty Paid (DDP). Cook Warriors covers all import duties and taxes for Eggscalibur deliveries to every destination we serve. No additional customs duties or import taxes are payable by the customer on delivery.
- VORVN Ltd. and Fulfillment Bridge provide all necessary documentation to assist in customs clearance.
- Licenses or certificates can be supplied upon request to facilitate customs processing.
Lost, Damaged, or Missing Packages
Your satisfaction is our priority.
- If your package arrives damaged or fails to arrive, contact us immediately at support@cookwarriors.com
- We will investigate with Fulfillment Bridge and the shipping carrier.
- Resolutions may include replacement, refund, or assistance in filing a carrier claim.
Important Notes
- VORVN Ltd., owner of Cook Warriors™, is not liable for delays caused by shipping carriers, customs processes, or force majeure events.
- Customers are responsible for providing accurate shipping details at checkout. Orders returned due to incomplete or incorrect addresses may incur additional fees.
Contact Us
For questions about shipping or your order status, please contact our customer support team:
Email: support@cookwarriors.com