Pre-order Phase and Timely Delivery Commitment for Eggscalibur
At Cook Warriors, we value your trust and are committed to providing you with a positive experience throughout your pre-order process. During the pre-order phase for Eggscalibur, we understand that you are placing your trust in us by making a purchase in advance of product availability.
Commitment to Timely Delivery for Eggscalibur
We are dedicated to upholding our promise of delivering the innovative Eggscalibur within 3 months after reaching our pre-sale goal. We understand the value of your time and trust. Therefore, if we are unable to meet this 3-month delivery commitment, we assure you a full refund of your payment. Your confidence in our service is our highest priority.
Refund Eligibility
If you are dissatisfied with your pre-order for any reason other than a delay in delivery beyond the 3-month timeframe, you may be eligible for a refund subject to the following conditions:
- Cancellation Before Shipping: If you cancel your pre-order before the product has been shipped, you may be eligible for a full refund of the purchase price.
- Defective or Damaged Product: If the product you receive is defective or damaged, you may be eligible for a refund or replacement subject to our warranty policy.
- Change of Mind: If you change your mind about your pre-order and wish to cancel it after the product has been shipped, you may be eligible for a refund subject to our return policy.
How to Request a Refund
To request a refund, please contact our customer service team at hi@cookwarriors.com within 2 days of receiving your product. Please include your order number and a detailed explanation of the reason for your refund request. We will review your request and respond to you as soon as possible.
Refund Process
If your refund request is approved, we will process the refund to the original method of payment within [number of days] days. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.
Contact Us
If you have any questions or concerns about our refund policy or your pre-order, please don’t hesitate to contact us at hi@cookwarriors.com. Our customer service team is here to assist you and ensure that you have a positive experience with Cook Warriors.
This refund policy incorporates the commitment to timely delivery for Eggscalibur during the pre-order phase and outlines the conditions and process for requesting a refund. If you have any further questions or concerns, please feel free to reach out to us.